“Help! My card is lost or stolen!” Contact us immediately: (+677) 21874. We’ll do everything we can to keep your account secure.
What can we help you with?
Don’t hesitate to ask us questions. We’re here to help. Call our customer service team, send us an email or use the message form to get in touch. We’ll get back to you as soon as we can.
Phone: (+677) 21874
Email: servicebspsi@bsp.com.sb
Call to action: Send us a message
Monday – Friday: 9:00am – 4:00pm
Saturday – Sunday: Closed
Option 1
Lodge your complaint using the Complaint Online Form.
Option 2
Go to nearest BSP branch and see the branch Manager or Team leader to lodge your complaint.
Option 3
Contact the compliance Unit on the following:
Telephone: +677 21874
Email: customercomplaints@bsp.com.sb
Fax: +677 24674
Writing a letter to BSP to the following address:
The Compliance Manager
Compliance Unit
BSP Financial Group Limited,
P.O BOX 37,
Honiara, Solomon Islands.
Option 4
Should a customer feel that their concerns have still not been fully addressed, they may write to;
The Country Head
BSP Financial Group Limited,
P.O BOX 37,
Honiara, Solomon Islands.
“Help! My card is lost or stolen!” Contact us immediately: (+677) 21874. We’ll do everything we can to keep your account secure.
Need help with your application? Call our Panatina Lending Centre on: (+677) 30785. Alternatively, please visit your nearest branch for assistance.
When we make a mistake, we want to fix it as quickly as possible. If you aren’t happy with our service, please tell us. We’ll work with you to sort it out as quickly as possible.
Mendana Avenue
PO Box 37
Honiara
Solomon Islands
Phone: (+677) 21874
Email: servicebspsi@bsp.com.sb